Terms of Service
Effective Date: May 23, 2025
1. Acceptance of Terms
By accessing or using OtaHub ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by Gayan ("we", "us", "our"), an individual developer based in Sri Lanka.
2. Description of Service
OtaHub is a cloud-based platform that allows embedded developers to host firmware binary files and distribute Over-The-Air (OTA) updates to microcontroller devices. The Service is provided on a subscription basis with a free trial period.
3. Account Registration
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must provide accurate and complete information during registration and keep it up to date.
4. Acceptable Use
You agree not to use the Service to: (a) distribute malware, harmful software, or unauthorized firmware to devices you do not own or have permission to update; (b) violate any applicable laws or regulations; (c) attempt to reverse engineer, disrupt, or gain unauthorized access to the Service infrastructure; (d) exceed usage limits in a manner that degrades service quality for other users.
5. Intellectual Property
You retain full ownership of all firmware binary files you upload to the Service. By uploading content, you grant us a limited, non-exclusive license to store and serve that content solely for the purpose of providing the Service to you. We claim no intellectual property rights over your firmware.
6. Subscription and Billing
The Service offers a 7-day free trial and multiple paid subscription tiers (Maker, Pro Fleet, Enterprise Scale) starting at $9 USD per month. Billing is handled by Paddle (our payment processor). By subscribing, you agree to Paddle's terms and conditions. Subscriptions renew automatically until cancelled.
7. Refund Policy
All subscription fees are non-refundable. Please refer to our Refund Policy page for full details.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to perform maintenance, updates, or modifications at any time. We are not liable for any downtime or data loss.
9. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period. Upon termination, your data may be deleted after a reasonable grace period.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Gayan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, device damage, or business interruption.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.
13. Changes to Terms
We may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the new Terms. We will notify users of significant changes via email or a prominent notice on the Service.
14. Contact
For questions about these Terms, contact us at: [email protected]